Privacy policy statement
Your information’s protection and transparency are our priorities
What information we collect and why
We collect personal and usage information to enable core platform features, support compliance, and improve your experience. The data we collect includes the following:
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→Contact and identification details for account management
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→Information provided when using analytic and signal features
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→Technical data to ensure secure and reliable access
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→Usage patterns for improvement analysis
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→Communications about updates, compliance, and new features
All collected data is processed in line with Canadian privacy regulations. We avoid storing more information than necessary and review retention processes regularly.
How we use your information
We use your information to operate, improve, and secure our services. Analytics may inform product development and compliance with regulatory requirements.
Where required, information is anonymized or aggregated. We do not share your data for external marketing without explicit approval.
Your data protection rights
As a Canadian user, you have the right to request access, rectification, erasure, or portability of your data. To exercise these rights, contact our support team at any time.
Right of access
Request your stored personal data records
Right to rectification
Request update of any incorrect information
Right to erasure
Request removal of specific personal data
Right to data portability
Request transfer of your information elsewhere
How we may share data
We may share your data with affiliates and Canadian service providers for technical, security, or compliance needs.
Data is never sold or disclosed to third parties for their marketing. Transfers outside Canada occur only with protection safeguards in place.
Security of your information
We use technical, organizational, and administrative measures to protect your data from unauthorized access, loss, or misuse. Periodic security reviews are conducted.
Despite best efforts, no method is infallible, but we strive to maintain robust safeguards according to Canadian guidelines.
Contacting us about privacy
Address: 442 Saint-Gabriel Street, Suite 100, Montreal, QC H2Y 2Z9 Canada
Phone: +1-502-925-1456
Email: content@tiravexaluna.com